The day typically begins early, often with a pre-dawn conference call to coordinate with teams across different time zones. A GM might review flight schedules, hotel bookings, and ground transportation arrangements before heading to the airport.
Once at the airport, their day can take unexpected turns. Delays, cancellations, and emergencies are common challenges they must navigate. The GM’s role is to troubleshoot, making on-the-spot decisions to minimize disruptions and keep passengers informed.
Source:- the Indian express
As the day progresses, a GM may find themselves shuttling between airports and hotels, inspecting properties, meeting with staff, and addressing customer concerns. Juggling multiple tasks is routine, from managing budgets to liaising with government authorities to ensure compliance with regulations.
With a busy itinerary, there’s often little time for a traditional sit-down meal. Grabbing a quick bite at airport eateries or in-flight becomes the norm. The GM’s life is fueled by caffeine and snacks.
Inevitably, some days involve overnight stays in transit hubs due to connecting flights or unexpected circumstances. These nights may see them reclining in uncomfortable airport chairs or makeshift beds, enduring the constant hum of activity.
Source:-srish talk
Despite the challenges, a GM’s role is rewarding. They witness the satisfaction of travelers enjoying their journeys and the teamwork of dedicated staff. Adaptability, resilience, and a love for travel are the qualities that keep them going, ensuring that the wheels of the travel industry keep turning, day and night
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