The Securities and Exchange Board of India (Sebi), the country’s regulatory authority for securities markets, has reported significant progress in resolving investor complaints through its SCORES (Sebi Complaints Redress System) platform. In the month of May, Sebi successfully disposed of a total of 2,457 complaints, underscoring its commitment to investor protection and efficient grievance resolution.
    SCORES, an integrated web-based system, serves as a centralized platform for investors to file complaints against entities regulated by Sebi. The platform ensures streamlined complaint handling, efficient communication, and speedy redressal, thereby enhancing investor confidence and trust in the securities market.Source:- MC
    The disposal of 2,457 complaints in May demonstrates Sebi’s relentless efforts to address investor grievances promptly and effectively. The regulatory body has implemented various measures to streamline the complaint resolution process, such as assigning unique complaint registration numbers, facilitating online communication between investors and entities, and maintaining a transparent and accountable system.
    Sebi’s dedicated team of professionals and experts work diligently to analyze and resolve each complaint received through the SCORES platform. Through a combination of meticulous investigation, effective communication, and regulatory intervention when necessary, the authority ensures that investors’ concerns are appropriately addressed and resolved.
    The resolved complaints cover a wide range of issues, including non-receipt of shares or securities, delayed redressal of investor grievances, non-payment of dividends, unauthorized trading activities, and other violations of securities regulations. By swiftly disposing of these complaints, Sebi not only safeguards the interests of individual investors but also fosters a fair and transparent securities market ecosystem.
    Sebi has been proactive in leveraging technology to enhance investor protection and ensure a seamless complaint resolution process. The SCORES platform serves as a critical tool in achieving these objectives by promoting transparency, efficiency, and accountability in addressing investor grievances.
    Investors are encouraged to utilize the SCORES platform to raise complaints against entities under Sebi’s jurisdiction. Through this system, investors can voice their concerns and seek resolution in a streamlined and time-bound manner.
    The disposal of 2,457 complaints in May exemplifies Sebi’s unwavering commitment to investor protection and underscores the efficacy of the SCORES platform in addressing investor grievances. By maintaining a robust and investor-friendly complaint resolution mechanism, Sebi continues to instill confidence and trust in India’s securities market, bolstering its reputation as a well-regulated and investor-friendly destination for capital investments.
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